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The impact of overdraft fees on consumers
By Hannah Rudder, NCL InternMore than three quarters of the largest U.S. banks allow their customers to overdraw their accounts when they lack sufficient funds in order to cover the transaction for a...
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Borrower Defense to Repayment rule to protect students from fraudulent schools
Written by Elese Chen, NCL Intern Countless colleges offer enticing promises such as remarkably high job-placement rates, yet, too often new graduates fail to see these promises being fulfilled. Higher...
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Wall Street CEO pay is outrageous, needs stricter regulations
Written by Elese Chen, NCL InternAccording to Fortune, the combined CEO salaries of America’s six biggest banks totaled a whopping $123 million in 2015. With an average pay of $20.5 million per...
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Proposed CFPB rules will protect consumers from debt trap payday loans
Written by Elese Chen, NCL InternThe Consumer Financial Protection Bureau (CFPB) is taking action against payday loans through a series of new regulations that will limit certain lending and fee...
View ArticleCoalition urging consumers to walk away from Wells Fargo
NCL is part of a broad coalition of pro-consumer groups are launching a national campaign targeting Wells Fargo Bank over its illegal practices, and its denying customers and employees their...
View ArticleHotels holding consumers hostage with increasingly unfriendly cancellation...
Blog written by NCL Intern Trang Nguyen.Hotels used to let customers cancel their reservations up to 6pm on the day of arrival. This was the accepted norm for more than a decade. But this policy, which...
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CareFirst lawsuit victory
Written by NCL Intern Trang NguyenWe recently celebrated a legal victory—NCL filed the only amicus curiae brief in the case—that recognized harm to consumers whose health plans’ websites are hacked and...
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U.S. airline consolidation no good for consumers
Written by NCL Intern Trang NguyenThe American airlines industry is a lucrative one. Despite complaints about airlines’ constant delays, fees on everything from baggage, cancellation, seats, food, and...
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As consumers cry for more fuel-efficient vehicles, carmakers go the opposite...
Written by NCL Intern Trang NguyenIn March 2017, after a meeting with automakers in Detroit, President Trump began the process of rolling back a set of 2012 automotive emission standards, which were...
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Hurricane Harvey charity scams warning
With heartbreaking images of the recent devastation in Houston, many consumers in the United States and around the world are reaching for their wallets to help. The inclination to send donations is...
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DC City Council should protect consumers from deceptive automatically...
The scenario is all too familiar to thousands of District residents: while looking over a credit card bill, you notice a mysterious charge from a company or service you vaguely remember doing business...
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Feeling the pressure to go paperless?
By Melissa Cuddington, NCL public policy internFeel forced to go digital or pay for paper bills and statements? You are not alone. Many consumers are beginning to push back against the “going...
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BlackRock: Promoting shareholder activism
By NCL Public Policy intern Melissa CuddingtonMany consumers think of money management companies, such as BlackRock Inc., Vanguard Group, and State Street Corp., to be solely interested in the finance...
View ArticleImposters, information theft, and internet scams: the dangers of unregulated...
By NCL Food Policy and LifeSmarts Caleigh BartashWith technology improving rapidly over the past few decades, online retailers have proved more convenient, reducing the market share of brick-and-mortar...
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Being Financially Fragile in America
By NCL Public Policy intern Melissa CuddingtonNearly 36% of working Americans could not cover an unexpected $2,000 expense within 30 days. According to a survey done by the 2015 National Financial...
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Fraud on Venmo threatens consumer trust in the emerging P2P payments space
Fraud in the peer-to-peer (P2P) money transfer space is an all-too-common occurrence and is growing by leaps and bounds. One of the biggest players in the P2P space is Venmo, which is owned by PayPal....
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Postal banking, an idea whose time has come… again
Today’s banking system is failing middle-class Americans. Around 8.4 million U.S. households do not have a bank account, and nearly one in five households are underbanked. One of the biggest complaints...
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The ‘tampon tax’: an unconstitutional loss to American consumers
By NCL LifeSmarts intern Elaina PevideBingo supplies in Missouri, tattoos in Georgia, cotton candy in Iowa, gun club membership in Wisconsin; what do these products and services have in common? They...
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Finally, regulation where it’s needed: seven new bills with a focus on...
By NCL Health Policy intern Alexa BeesonThis June, the House Energy and Commerce’s Consumer Protection and Commerce Subcommittee held a hearing in which they considered seven different bills concerning...
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Trump’s fuel economy rollbacks: a loss for workers, consumers, the environment
By NCL LifeSmarts intern Elaina PevideCars are baked into American life - around 83 percent of households own one – so any change in the cost or availability of gasoline affects an enormous group of...
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